SHIPPING POLICY
Shipping Policy
Last updated: May 2026
01. Delivery Coverage
We ship to all cities and towns across Pakistan including remote areas. If a courier can reach you, so can Brimzy.
02. Delivery Timelines
| Location | Estimated Delivery |
|---|---|
| Lahore (Same City) | 1β2 business days |
| Major Cities (Karachi, Islamabad, Rawalpindi, Faisalabad, Multan) | 2β4 business days |
| Other Cities & Towns | 3β5 business days |
| Remote Areas (AJK, Balochistan, GB, FATA) | 5β7 business days |
Note: Delivery times may vary during holidays, Eid season, or extreme weather conditions.
03. Shipping Charges
π FREE DELIVERY on all orders above Rs. 2,000
For orders below Rs. 2,000, a flat shipping fee of Rs. 200 applies nationwide.
04. Order Processing
- Orders placed before 4 PM are dispatched the same day (MonβSat)
- Orders placed after 4 PM or on Sunday are processed the next business day
- You'll receive a tracking number via SMS/WhatsApp once your order is shipped
05. Courier Partners
We work with reliable courier services to ensure safe and timely delivery:
- TCS
- Leopards Courier
The courier partner is selected based on your city for the fastest delivery.
06. Order Tracking
Once shipped, you can track your order using the tracking number shared via Email. If you need help tracking your order, just message us.
07. Undelivered Orders
If a delivery attempt fails (wrong address, recipient unavailable, phone unreachable), the courier will try again. After 2 failed attempts, the package is returned to us. Re-shipping charges may apply.
π¦ Where's My Order?
Email: officialbrimzy@gmail.com
WhatsApp: +92 3364811835
Share your order number and we'll update you instantly.